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WhaOne

WhatsApp Business Platform

Turn WhatsApp into your business operating system.

Manage conversations, contacts, campaigns, automation, teams and customer communication from one powerful workspace.

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Built for businesses using Meta's official WhatsApp Business Platform.

Built on the official WhatsApp Business Platform

Everything your team needs to communicate on WhatsApp.

A shared workspace for conversations, customer records, automation, and reporting — without unofficial WhatsApp clients.

Conversations

Bring customer conversations into one shared workspace.

Automation

Build workflows that respond and act automatically.

Customer Data

Organize contacts, tags, notes and conversation history.

Analytics

Understand communication performance and business activity.

Product platform

One workspace. Every conversation.

Teams share one official WhatsApp number inside a tenant-scoped workspace. The preview on the left is a visual demo, not live customer data.

  • Shared Team Inbox

    Statuses, assignment, notes, and official Cloud API replies in one Super Inbox.

  • CRM & Contacts

    Tenant-scoped contacts with tags, custom fields, consent, and CSV import.

  • Campaigns

    Plan audiences, preview eligibility, dry-run, then send through official Meta APIs when live.

  • Templates

    Draft WhatsApp templates and submit or sync them through Meta when the workspace is connected.

  • Automation

    Workspace actions for tags, fields, assignment, and status. WhatsApp send steps are not available yet.

  • Analytics

    Date-range reports from live tenant data, not estimated totals.

Planned

AI that works with your business conversations.

These capabilities are not part of the current product. They are shown so teams can see the intended direction — not as production features.

Coming soon

AI Copilot

Help your team draft replies and understand conversations.

Coming soon

AI Agents

Automate customer interactions using controlled business workflows.

Coming soon

Knowledge Base

Give AI access to approved business information.

Automation

Workflows that keep work moving.

Workspace automations can tag contacts, update fields, assign conversations, and change status or priority. WhatsApp send, webhook, HTTP, and AI agent nodes are reserved and cannot be activated yet.

See current automation limits →

Campaigns

Plan, preview, then send through official APIs.

Campaigns support audience definition, consent-aware eligibility, template mapping, and dry-runs. Live send uses Meta's official Cloud API only when the workspace is connected. The figures in this preview are sample interface values, not WhaOne company statistics.

CRM

Know every customer beyond the conversation.

Contacts, tags, segments, notes, last conversation, and assigned agents live in the same tenant-scoped record. Notes are internal and are never sent to WhatsApp automatically.

Teams

Give every conversation the right owner.

Multiple people can work from one official WhatsApp number. Assignment, internal notes, roles, and permissions stay inside the organization. Agents cannot open another agent's assigned thread.

  • Assignment
  • Internal notes
  • Team members
  • Roles
  • Permissions

Analytics

See activity from your own workspace.

Reports cover messages, response time, conversations, and campaign performance from live tenant data. Chart values here are sample interface data for this preview — not public company metrics.

Security

Designed as a multi-tenant workspace.

The controls below exist in the current product. WhaOne does not claim SOC 2, ISO 27001, GDPR certification, or HIPAA.

Multi-tenant architecture

Each request resolves to the signed-in organization's membership.

Role-based access

Owner, admin, manager, and agent permissions are enforced on the server.

Secure authentication

Opaque hashed sessions, HttpOnly cookies, and Argon2id password hashes.

Auditability

Sensitive workspace actions can be written to an organization audit log.

Tenant isolation

Session organization must match the URL, with PostgreSQL row-level security.

Official Meta platform

Cloud API and verified webhooks only. No WhatsApp Web automation.

Explore Security

Useful across many kinds of businesses.

These are common communication patterns, not industry certifications. Healthcare teams should not treat WhaOne as a clinical or HIPAA-certified system.

E-commerce

Keep order questions, delivery updates, and support threads in one shared inbox.

Education

Coordinate admissions, parent queries, and campus communication from one workspace.

Healthcare

Organize appointment and follow-up conversations. WhaOne is not a clinical or HIPAA-certified system.

Real estate

Assign property inquiries to the right agent and keep notes with each contact.

Travel

Handle booking questions and itinerary follow-ups without leaving WhatsApp conversations.

Professional services

Give consultants a shared record of client conversations, tags, and assignments.

Retail

Route store and product questions to a team while keeping consent and contact history.

Customer support

Use statuses, priority, and assignment so every conversation has a clear owner.

Pricing

Plans are being finalized.

These cards show the intended structure. They are not published commercial prices, invoices, or checkout offers.

Starter

Coming soon

For teams starting a WhatsApp workspace.

View pricing

Growth

Coming soon

For growing teams that need more operational capacity.

View pricing

Business

Coming soon

For larger workspaces with more people and volume.

View pricing

Enterprise

Talk to us

For custom deployment and operational questions.

Talk to us

Built to grow with your business.

Current architecture capabilities are listed separately from planned work.

Available now

  • Multi-tenant SaaS

    Each workspace is an isolated organization with session-scoped access.

  • Team permissions

    Owner, admin, manager, and agent roles are enforced on the server.

  • Official webhooks

    Meta Cloud API webhooks are verified and processed for the connected workspace.

  • Audit logs

    Sensitive workspace actions can be recorded with actor, action, and redacted metadata.

Planned

  • Public developer API

    Customer-facing API keys and public integration docs are planned, not shipping.

  • AI features

    Copilot, agents, and knowledge-base access are planned and not part of the current product.

Talk to WhaOne

Questions teams usually ask.

Answers match the current product. Coming-soon items are labeled as such.

What is WhaOne?

WhaOne is a multi-tenant SaaS workspace for WhatsApp business communication. Teams use it to manage conversations, contacts, campaigns, automation, and workspace operations. WhaOne is the software provider. It does not own a customer’s WhatsApp Business Account or phone number.

Does WhaOne use the official WhatsApp Business Platform?

Yes. WhaOne connects businesses through Meta’s official WhatsApp Business Platform (Cloud API and webhooks). It does not use WhatsApp Web scraping, QR session cloning, or unofficial clients.

Can multiple team members use one WhatsApp number?

Yes. A workspace can invite owners, admins, managers, and agents to share the Super Inbox for the WhatsApp number the business has connected. Assignment, notes, and roles stay inside that organization.

Can I connect my own WhatsApp Business assets?

Yes. Each customer connects their own Meta business, WhatsApp Business Account, and phone number. WhaOne does not move those assets into a shared WhaOne-owned account.

Is WhatsApp Web required?

No. The product is built on the official Cloud API path. WhatsApp Web is not required and is not used for automation.

Does WhaOne support automation?

Workspace automations are available for CRM and inbox actions such as tags, fields, assignment, status, and priority. WhatsApp send, webhook, HTTP, and AI agent steps are reserved and cannot be activated yet.

Is AI available?

Not in the current product. Copilot, AI agents, and knowledge-base features are planned and are labeled Coming soon on this website.

Can I use WhaOne for multiple businesses?

Each WhatsApp-connected business is an organization workspace. A user can belong to organizations they are invited to. Tenant data stays isolated between organizations.

Is my customer data isolated?

Yes. Access is resolved from the signed-in session’s active organization. URL organization must match that session, and PostgreSQL row-level security blocks cross-tenant reads.

How do I get started?

Create a workspace from Get Started, invite your team, and connect the Meta WhatsApp Business assets your business owns when you are ready to go live.

Get started

Build your business communication system on WhatsApp.

Bring conversations, customers, teams and automation into one workspace.

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